How can we
help you.
Monday – Friday · 08:00 – 17:00 SAST · Response within one business day
Technical Support
Platform issues, detection pipeline, dashboard access, alert configuration, edge device connectivity, and general operational queries.
Enterprise & Deployments
New deployments, multi-site installations, enterprise pricing, private offers, custom integration enquiries, and strategic onboarding.
Billing & Subscriptions
Subscription management, invoice queries, payment issues, plan changes, and Azure Marketplace billing enquiries.
Legal & Compliance
Data processing agreements, privacy enquiries, POPIA and GDPR requests, contractual correspondence, and regulatory matters.
Security
To report a security vulnerability, suspected breach, or platform security incident. All disclosures handled with strict confidentiality.
All support enquiries are acknowledged within one business day. Critical platform issues affecting active deployments are prioritised and escalated immediately. When contacting support, include your tenant identifier and a description of the issue to ensure the fastest possible resolution.
Anorion Dynamics · Cape Town, Western Cape, South Africa